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Customer Comments
On Tuesday we popped into the Cadbury Garden centre where some time ago we bought a cat shaped brass door knocker. Having been nagged into almost immediate installation I cut the two plastic ‘bolts’ too short by about 2mm each. We mentioned this to Cadbury who said if we gave them our details they would ask you to send two replacements and, frankly, I thought we’d never hear again from them or from you.
Imagine our surprise when two days later (Thursday) the two replacements came in the post. That’s stunningly good service and I wanted to write and thank you for it.
You didn’t ask for any money but in gratitude I have upped my on-line donation to the Armed Forces Charity by a fiver which is now your contribution.
Thanks again for the service –
John and Barbara Haslett, Portishead
Imagine our surprise when two days later (Thursday) the two replacements came in the post. That’s stunningly good service and I wanted to write and thank you for it.
You didn’t ask for any money but in gratitude I have upped my on-line donation to the Armed Forces Charity by a fiver which is now your contribution.
Thanks again for the service –
John and Barbara Haslett, Portishead
Memorial vases
Memorial vases are extremely popular, all of our customers buy the actual flower holders, but some forget that the stand is an essential part and so are missing out on added sales from their customers.
It’s a sad but certain fact that we will all need to use the facilities of the crematorium or cemetery at some point. Flower vases are the most common and popular product for the remembrance of loved ones and our memorial products are by far and away the most tasteful, functional and best quality that your customer can buy.
In addition, buying these items from a garden centre is more comforting for a customer, the familiar surroundings of their own local store rather than the distressing surroundings of the memorial store or funeral parlour.
To advertise these products our beautifully designed POS leaflets are available, customers can take one home to decide upon later if they don’t make the decision in the garden centre.