"Thank you for your help its been a pleasure doing business with you Kind Regards."
Kenneth Hawkes, Northen Ireland

"My Brush and Pan Set, just arrived this morning, thank you for getting it here, so quickly, will use you again, thanks to Holly especially”.
Eric Aston Square, Shropshire

"I just had to write to compliment your Company on the excellent service I received on my recent purchase!"
Stan Thompson Wargrave, Berkshire

”Many thanks for my order for a Duchess Companion Set. I am very pleased with it, so well packed and here in 7 working days even in the run up to Christmas. Will pass your name around.
Happy Christmas to you ALL!”
Gill Day Belper, Derbyshire

"We have just taken delivery of our new fireguard, and I wanted to email you to say how impressed we have been with your company in terms of the website, order process and the product we have just received. It was a pleasure to do business with you. Best regards"
Bob Wilson Winchester, Hampshire

The fire front arrived two days later and was extremely well packed and was just what we wanted. We straight away sent Martine an e-mail and thanked her for her assistance and stated that we would have no hesitation in recomending your Company"
John Trimbee, Norfolk

The bellows arrived and were given as a gift. They are beautiful, thank you very much for all the effort you went to so we could receive them in time.
Sam Jones Bletchley, Bucks

Good evening. I received a pair of your bellows as a Gift and we are delighted with them. Well done you. I will defiantly be looking to you in the future for more wonderful gift ideas
Anne Barker North Hants, Corby

Thank you so much for your help, item will be with me within 5 days. Fantastic service, every questioned answered"
Julie Lochhead Perth, Scotland

I just received the new coal bucket, and I just want to let you know it looks great! Thanks again for your quick response.
M. de Wal14 Erracht Drive Caol Fort William

Hi there, just to let you know we have received the companion set today and are delighted with it. Thank you for your speedy service. We can recommend you for quality goods and service. Kind regards, Julie Ainley

Hello Clive, yes brilliant thanks, I’ve looked at the sauce pan rack, (but have not taken it out of the box) and the match holder but because of the weight and wrapping of log basket I will leave that till xmas day!
Thanks for you excellent service I sure you will be hearing from me again.... I will send photos as discussed.
Merry Christmas and a happy new year.
Clive Coleman Warwickshire

Just wanted to say thank you for the item below which arrived on Tuesday as promised, the quality of the product is fantastic and I am sure that my other half will be very pleased with this gift at Christmas.
Thank you again for an excellent product and excellent service.
Best regards
Teresa, Sheffield

I just wanted to say thank you. The order arrived today and is excellent - we are very pleased and will be sure to use you again in the future.
Joy Fleming, Southhampton

Just to let you know I was most surpried to receive my order this afternoon (Tuesday). I didn’t think it would arrve until after Xmas, as most companies in England are not sending parcels to Scotland at the moment.
It was well packaged and am very pleased with the companion set.
Thanks once again Regards
Allison Forbes

Thank you for your very efficient and prompt help in dealing with this Order. The Bucket arrived this morning very well packed. We are very pleased with it and it is already in use.
John Scammell

Had to contact you to inform you I’ve received the bucket and how pleased we are with it. The image on-line was striking (that’s what caught my attention), however, the ’real - live bucket’ is awesome! I thank you!
Valerie Mersier, Texas

We ordered a companion set for our friends housewarming present which they loved! Many thanks.
Julie Haggan O.C, Bristol
23/May

Many thanks, my Waterloo Black Iron Coal Bucket arrived today and I am delighted with it. It was beautifully wrapped to protect it. Thank you.
Mrs Maureen, Aberdeenshire, 30th June

Thanks so much for the companion set and once more, for the simply fantastic service today. It’s so rare to receive a great product and a customer focused approach, with a warm personal touch.
Anne-Marie, Northwich
12/9


Hello there,
Just received the Pellerton hall fireguard that i ordered and just wanted to let you know how thrilled I am with it. It is just as described and presented on your website and it is of high quality. thank you very much. I will also be using the £10.00 voucher that you kindly sent very shortly.
Kind regards
Sandra Meecham, Gloucester, 25th January


The items that I have ordered have arrived today and are in perfect condition. Items are much nicer than on the picture !! I just wanted to thank you for your kindness and service, I am sure you are going to hear from me in the future.

Thanks a lot again for your help.
Emily Camilleri, Malta, 30th January