Thought you may be interested to see a novel use of the ’robin’ tap I
bought: Pictures attached. It is used to top up my Endless Swimming pool and
watches over me when I swim - it has got several envious comments so far! Cheers,
Just to let you know the gazebo is lovely, we are really pleased with it and are the envy of our neighbours!!
Marion Hadrill, 25/09/2012
Our faucet arrived yesterday afternoon. We love it! Thank you so much for all your help in expediting this order. Doing business with you was a real pleasure.
Bob and Eileen Mackin, New Hampshire, USA
Delighted to say I have just received my number sign - perfect. Thank you so much for all your help. I will be delighted to recommend your company to others.
Barbara Copland 25/January
I was in the UK recently and had the spare seals sent to me by post
Thanks anyway for the reply and by the way I think you have a terrific product range.
Graham Crowe,KEMPLANT (PTY) LTD
"I have one of your lovely outdoor taps and it looks lovely in our garden, Thank you very much for your great service and quick delivery."
Dear Black Country Metalworks
I am writing to thank you for delivery of the Sundial we ordered online. We are delighted with the product and impressed with the prompt and efficient way our order was processed. In addition your delivery service via DPD is a great example to other companies offering home delivery. The email notifying us of the hour of delivery is extremely helpful. The DPD driver was friendly and courteous and was well on time.
Thank you once again
"Received my sundial today, it looks stunning!! Thanks!"
Tony Cross, Kent
It was waiting for me at home! It is a really lovely goose - thanks so much, I’m sure it will make a super present.
Sara Netherway 21/December
"Hi, I received my sundial and its lovely. Thanks!"
"I am so pleased with the Serpent Armillary Sundial, it is so beautiful and it looks perfect on the stand, just got to set it up and place it in position now for all to admire. Thank you"
Thank you so much for all your help. we are so chuffed to bits you guys can do that for us. many thanks
Just purchased 3 of these for my small patio, have put them in large pots, They are super, really brightened up a tricky corner.
Marlene parks, Darlington
They arrived in time, the landscapers have asked for your details, hoping they buy more from you, the overall effect, looks startling, thank you all,
Janet Rowe Upper Penn
"I like my garden well ordered, everything has its place, and the place is in order, these Herb signs, help you keep track of whatís what, especially in winter when everything dies back!"
Eric, Keen Gardener, Wolverhampton
Thank you so much for your help, Fantastic service, every questioned answered!
Julie Lochhead Perth, Scotland
You are just wonderful, thank you so much. My very grateful thanks.
Kathleen Windsor, Portsoy Aberdeenshire
I would just like to say how pleased we are with the goods we purchased recently. The Cradley Bench is truly beautiful piece of art the workmanship is superb, a high quality finished garden bench, the weight is just superb and will withstand any gale that is blowing our way this winter. The hand painted slate number plate is delightful and the bottle tea lights are equally pretty and unusual. Our lovely bird bath has pride of place in the garden with many an interested visitor so far. I can’t thankyou enough for managing to get this delivered to this far flung area of the UK, may I also extend a big hand of thanks to whoever took the time to carefully wrap our items, they all arrived in perfect order. A very happy customer, well done all
Jennifer Campbell Inverness Scotland
My wife and I are so pleased with our new Victorian Scroll Gazebo
Nicholas Jonas Bishops Watham, Southampton
Thank you so much for my miniature Green house, it arrived today in perfect condition and it looks stunning! I will be recommending you to anyone, Great service!
Neil Dilling, Kent
Thank you for arranging collection from Coven Heath which I did yesterday.
I am extremely impressed with the quality, stylish and a great piece of kit.
Paul Capenter, Coven Heath
Good Morning, I have received my trough planters and they are indeed very splendid. Many Thanks.
Brenda Lombardi, London, 19th April
David Ovenden, 26th April
"We recently purchased the Lincoln Log burner and Brazier with Stainless Steel Grill and I must say we are absolutly delighted.
The design and detail are quite unique, very attractive and the workmanship is first class; I expect to enjoy many years of use burning a mixture of logs and turf/peat, the smell of which is great.
We are so pleased that I recommended it to a close friend and he is buying one without even seeing it. Thank you."
Mark Withers, Bangor, 10th May
A couple of days ago, I called at Whitehall and bought an antique silver armillary complete with stand (product HS042/AS). I am e mailing to thank the staff involved because of the high level of customer service provided. One member of staff gave a lot of his time when he was busy on something else and another member of staff not only found the products I was interested in purchasing, finding actual stock in one case when the IT system was showing as out of stock, as well as showing alternatives and columns etc.
Ted Flintoff, Shrewsbury
Just wanted to say a huge thank you for all your help. The garden sphere arrived with my sister yesterday who absolutely loved it and it now has pride of place under a memorial tree in her garden
Thank you so much.
Lin Oldham, Spain, 4th November 2011
I thought you might like to see a picture of the armillary installed in our garden in Maryland.
Candace Christopher 10/July 2013
Hello, I just wanted to drop a quick line to let you know we are very happy with our Fleur De Lys Finials. They Look great, here are a few pictures to show you!Just keep in mind, there is still construction to be done. Thanks again
Kevin Webber,Cheshire, 20th March
We have just received the Lincoln log burner. I just want to say Thank You once again, I do appreciate the hard work you have put in for me! My colleague Loves it!
Lucy Vosser, Birmingham, 3rd April
Dear Black Country Metal Works,
We here at Turn Valley residential Home would like to give a huge thank you to your staff and the hard working gentlemen who built this gazebo for us, we took some pictures for you, sorry about the English weather. Everyone here Loves the gazebo.
Thank you again for your hard work and for getting this to us so quickly.
Rebecca, Essex, 24th April
Hello, I just wanted to say I am really pleased with the boot scraper (HS657).
Jan Clark, London, 23rd April
I am just writing back simply to thank your team and yourself for the great customer service. I have received yesterday the replacement for cast iron bike stand. It was really well wrapped and arrived in good condition.
Thanks again for all the attention.
Estelle Meyer 26/April 2013
I am very happy with my summerhouse finial! Thank you for your helpful and kind service.
Ben Taylor-Roberts 9/May 2013
All received and very happy. Many thanks
Tanya Hollamby 22/May 2013
Just to say thank you so much for finding the only beaumaris fleur hanging basket that you had for me. I love it and it does match the other two that I bought 5/6 years ago. All planted up and looks a treat. Your premises are a delight. I shall look forward to coming to Oswestry again in a few months time to see what else you have in store. Kind regards. Lovely place, lovely staff, and charming M.D.
Judith Hill 17/June 2013
Just wanted to let you know my order arrived this lunch-time and I am very happy with it, hope it keeps the mud from his gardening shoes in the garden!
Many thanks for your help, I look forward to ordering from you again shortly, great customer service.
Tricia Oakes 25/June 2013
I just wanted to let you know that the piece has arrived!
I’ve managed to have a sneaky look and it looks great. Thanks so much for your and your teams sterling efforts. It is greatly appreciated.
Carl Wilkins 27/June 2013
Where have you been all my life!!! Just seen your advert in Gardeners World and thankgod itís payday today!!!
Wendy Steele 28/June 2013
My mother recently bought a number of the large metal gerberas off you and asked that I send you a picture of ours in situ. The clematis is already climbing up it. We open our garden under the National Garden Scheme and a number of people commented on how striking it was.
Helen Davies 10/July 2013
Dear Blackcounty Metals,
I would just like to thank you for the prompt delivery of my Athens Armillary. It is beautiful and will finish of my newly landscaped garden.
I am very very pleased with the product and the quality.
Amy Fernie, 7/August 2013
Armillary arrived yesterday,
Very pleased. Already mounted on a pedestal, looks great.
Thank you for all your help.
Kevin O’Driscoll, 9/August 2013
Thank you for your quick response, item received. Very satisfied both with sun dial and your customer service.
Mrs J Laws, 2/ September 2013
Wow! What service. I bought the large Profatius Armillary Sundial for a present for our daughter, it arrived yesterday, it is absolutely super and delightful. Thank you.
John Willrich, 11/ September 2013
I have received my Sheppard hooks. Thanks for all your hard work. Thank you.
Mrs Sharpington, 18/ September 2013
I am in love with your Pemberley garden faucet...
I have put it on my Christmas list! Thank you so much for your time. I really love your products, .
Julie Bird, 19/September 2013
The wind spinner arrived, itís beautiful. Thick fog and no wind to show it off at itís best, but the weather is beyond anyoneís control.
Thank you once again for your service, it has been truly outstanding, and i have been singing your praises to friends and family, with a few suggestions for Christmas gifts.
Sue Tatterton, 25/ September 2013
Parcel arrived earlier and other unit collected at same time so that was nice and easy. Now for the good bit! it the replacement is spinning beautifully, in fact it was spinning as I was holding it before connecting to the spike. ! Helen, thanks so much for looking after us with this one, it’s a shame the first one had problems, but we are especially pleased with the kaleidoscope effect created with the replacement.
Chris Tobin, 1/October 2013
My lovely new bits for the garden in their new home in Devon. What a fab place you have and we will def be back when you open the new showroom.
Jo and George, 5/October 2013
Eureka! The tap arrived this morning, it is fitted, it works. The bird off of the other tap is still in good health and I think we will fit it into an apple tree in our garden.
Alan Perrett, 18/October 2013
Just to let you know the taps arrived yesterday!
They are just fantastic! I am very very happy with them.
They arrived in excellent condition. My neighbour is very jelous!
Thanks so much for all your help.
I will definately be ordering from you again and have recommended my neighbour has a look at your site.
Brenda Cameron, New Zealand, 19/November 2013