My query was answered and dealt with promptly. 10 out of 10 for customer service.
Norman Holmes, Wolverhampton

I’d just like to say a massive thank you to everyone at Black Country Metalworks Ltd.
Janet Horan, Surrey

Thank you Black Country Metal works, My Lamp post arrived today in perfect condition and it looks stunning! I will be recommending you to anyone, Great service!
Neil Dilling, Kent

Please find attached my pictures of the lantern which I received from yourselves. The lantern is excellent and received very well packaged. Thank you for an outstanding service.
Mr E Freeman, Banbury

Just a quick note to thank you for your kind and courteous service.
I am mainly grateful to your delivery driver who is at the coal face of your service - he couldn’t have been more helpful and was so friendly even late in the day - I just wish I had a similar work force in my organisation.
I am already promoting your business to family, friends and business associates.
Andrew Cooke, Market Drayton 28/Mar

We simply cannot THANK YOU enough for your extremely kind gesture. We were genuinely devastated when we thought we were going to have to find another lamp post instead of having the Triple Headed Hexagonal one we had set our hearts on.
We hope that you receive a lot of further orders from people who have seen how stunning the Lamp post looks in our garden. We shall always be more than pleased to recommend you.
Many thanks to you all once again.
Kind regards
Ron & Lynne Noble

Please see the attached pictures of the Lamp post that you sent us .We just finished building this new home and it looks very sharp

Hi Black Country Team
Many thanks for your Victorian lantern and Bracket. We are very happy with them Both!
Many thanks & best wishes
Andy Burton, Staffordshire, 17th January

Dear Black Country Metal Works,
Can’t Thank you enough for organising the change over of the Copper Lanterns.
We are extremely please with out triple headed copper lamp post!
Looks Gorgeous, Especially in the summer.

So many visitors have commented on how lively they are, and so well made.
Do hope you are keeping well, looking forward to meeting you all at some point in the year, take care and thank you again for all your help and excellent service, It’s much appreciated.
Kind regards Ron & Lynne Noble, Sutton Coldfield, 27th January




Dear Samantha
many thanks for such good service ...will indeed look forward to receiving it!
I will revisit your website to see what else I might need.
Cheers for now Regards
Laurie, London, 19th April