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Customer Comments
Hello,
In june last year I ordered an armillary sphere but on delivery I found that the arrow had been broken in transit. Unfortunately the replacement you sent me was the wrong size - a 6mm shaft instead of the 4mm one I needed. I promised to return all the surplus once i'd received the correct ones.
Now I am glad to say the correct parets gave arrived, the entire sphere is assembled and very beautiful it look too.
Many thanks.
Mr Keith Bradford
In june last year I ordered an armillary sphere but on delivery I found that the arrow had been broken in transit. Unfortunately the replacement you sent me was the wrong size - a 6mm shaft instead of the 4mm one I needed. I promised to return all the surplus once i'd received the correct ones.
Now I am glad to say the correct parets gave arrived, the entire sphere is assembled and very beautiful it look too.
Many thanks.
Mr Keith Bradford
Retail Support
Our dedicated Retail Support Team in their liveried vehicles can be seen "busying" around garden centres the length and breadth of the country. Their service is to provide you with the stands that you need to maximise your profit of Black Country Metal Works Ltd products.
The team will visit your centre, assess your needs and requirements, then return with the right equipment and merchandisers to fit your premises. As part of the installation our team will help train your own staff in how to dress the stands for the optimum effect. As part of our retail service we will also remove old merchandisers thus leaving your premises "tip top" and ready for your customers.
The team will visit your centre, assess your needs and requirements, then return with the right equipment and merchandisers to fit your premises. As part of the installation our team will help train your own staff in how to dress the stands for the optimum effect. As part of our retail service we will also remove old merchandisers thus leaving your premises "tip top" and ready for your customers.
Our customer care department performs regular courtesy calls to all our customers to ensure that we are providing the best possible after sales care. We believe building strong relationships with our customers is the way forward. our customer care department can keep you up to date with new products, promotions and literature. By keeping in touch we can advise of new product launches that can ensure that you are aware of the very latest offerings from Black Country Metal Works ltd. We ensure that every one of our customers receives a regular copy of our newspaper which is full of new products and promotional items.
Our skilled display team have considered all aspects as possible to be able to meet the installation requirements that you may have. Factors such as height, shape and floor space are taken into consideration to ensure that our products are displayed to gain the most impact and help you towards greater profit potential.
Our skilled display team have considered all aspects as possible to be able to meet the installation requirements that you may have. Factors such as height, shape and floor space are taken into consideration to ensure that our products are displayed to gain the most impact and help you towards greater profit potential.
A new innovation for the large busy centres is our directional sign, which is made from metal and finished in an all weather black paint with six directional "fingers".
Simply fix our self adhesive letters on the"fingers" to provide clear directions to help your customers find the facililies you offer. AVAILABLE TO GOLD ACCOUNTS ONLY. Call Customer Care for details.
Simply fix our self adhesive letters on the"fingers" to provide clear directions to help your customers find the facililies you offer. AVAILABLE TO GOLD ACCOUNTS ONLY. Call Customer Care for details.
Whilst we only supply our merchandisers we do recognise that some garden centres have their own slat board system. To this end our highly skiled installation team can work with your own system to display our products to gain the maximum appeal to your customers. Our products can easily be suited to all types of slat boards.
