Black Country Metal Works

Phone
7 days a week - call or visit
0800 6888 386
Oswestry, Shropshire, Sy11 4JH
Visit
Fast Delivery - most orders dispatched in just 48 hours


Martine

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Martine Grieve - Trade Sales Manager

Martine Grieves
It’s my job to co ordinate the overall day to day running of our trade sales team. I look after all of our loyal trade customers, as well as overseeing the care of new customers and enquiries. 

I place all of the orders on to our system and process the invoices. I also assist with credit control.

Also, meet Oscar, the newest member of my family. 




Samantha Pittman

Samantha Hilliard
Purchasing Manager
I am responsible for maintaining the stock levels for our fantastic product range to ensure that our customers are always left happy through good delivery times and by receiving quality products. I currently oversee over 5000 lines and we are constantly expanding to stay at ahead of and meet customers needs. 

Office First Aider





Joanne Jones

Joanne Jones
Graphic designer and Publicity
Hi, my role is to redesign and update our website with new offers and promotions, as they arise.
I design all the brochures and literature that is sent out to our customers, and I ensure that products are shown clearly and that pictures are easy to understand.
I also ensure we are always reflected well and regularly in the Media , dealing with all Press releases to Editors from Trade Magazines, publications and Newspapers.‏






Bruce Pittman

Bruce Pittman
Accounts Manager
Hi, my role is looking after our accounts department, and ensuring all things financial are kept running smoothly. 

Please feel free to contact me if you have any questions regarding your payments or if you like any account information.










Zac Jones

Warehouse/Stock Team

 










Andy Cooke

Falconry













Bobbie Phillips

Bobbie Phillips
Packing Room Supervisor
I’ve joined the company to strengthen the speed and efficiency, of our order preparation and despatch department. I aim to gain sufficient experience within this department and to obtain my own set of responsibilities, thereafter furthering my career within BCMW. I hope soon to take advantage of the many training schemes available within BCMW, forklift license to mention one.
Studying: Level 2 Apprenticeship Warehouse and Storage



Claire Savage

Claire Savage
Purchase Ledger

It’s my responsibility to run our purchase ledger system, to ensure we are always responsible and efficient partners to our suppliers.
Of course it’s our aim to pay everyone on time, however we are subject to the same cash flow issues as all other growing and expanding Companies, so whilst my aim is to process all payments quickly and within the allotted credit term, I’ve also governed by our customer payments and our credit control efficiency’s.
All told I will always ensure clear and honest answers are available, on request.
All our suppliers are long standing, our policy on supply is centred around buying locally and supporting British manufactures.

 


Gary Payne

Gary Payne
Accounts Supervisor
I help Bruce in Accounts, credit control and general office support.
My role for the company is the running of the sales ledger and general accounts duties. 
I also run the credit control for the company making sure all accounts are kept up to date. Much of my time is also dealing with Our ordering system.
Agreeing Credit Limits and Processing Credit Applications.
General Accounts Enquiries, Accounts Administration.
Sports Captain



David Edwards

David Edwards
Project Analyst
My role is developing and actively pursuing progress with certain key projects.

My background is Administration and IT, with further experience in hospitality and catering . 

It’s my hope to Pursue a career with BCMW and THE BRITISH IRONWORK CENTRE.

Especially with their expansion plans being so ambitious, there are lots of opportunities within the organisation I can pursue



Jamie Brownfield

Jamie Brownfield
Website/IT Support
Maintaining our network of websites, by constantly updating with our new products, new photography and improving these sites for customer usability. I also support the busy office regarding any IT/Web Issues that may arise.

Click here at your peril!
Studying: Level 2 NVQ in Customer Service

 

Matt Baker

Sculptor

 









Jonny Monk

Jonny Monk
Ecommerce Channel Manager
As our Ecommerce Channel Manager, I ensure our internal and external systems are working in sync and that we’re maximising the potential of each online avenue. I’m also responsible for the research, development and implementation of new systems which allow us to streamline our activities in the ‘never ending quest’ to provide a faster, smoother and more enjoyable experience for our customers! 

 

 

 

 

 

 

Adrian Clarke

Grounds Maintenance/Sculpture park development

 

 

 





Christian Nikolov

Stock Inventory Specialist
I am responsible for moving the company into the 21st century with the latest intergrated software system, to ensure our order processing snf warehouse teams are as efficient as possible in processing orders.
My further concern is system efficiencies in moving and storing all our product lines.

 

 

 

 

 

 

 

Matt Wood

Trade Sales
I ensure the continued growth of our trade databases, updating them daily to help our company reach new, broader markets. I also work hard to keep our new trade website up to date and accurate with offers and new lines, as well as building strong relationships with our clients and contributing to trade sales.

 

 

 

 

 



Tim Mitchell

Tim Mitchell
Media Team (Video and Photpgraphy)

I work exclusively to ensure each product we produce and sell, is photographed to highlight each detail and give an accurate idea of the beauty of each of our products. This includes understanding how each product should function in order to give a precise reflection of the intended use. As well as this I endeavour to make each photograph understandable for the customer tohelp guarantee a happy sale. 






Tim Richardson

Website/IT support
Tim Richardson
My job is to update and maintain our websites, which includes updating new products, researching new methods and generally ensuring it is better and easier for the customer to use.

I am also on hand in the office to assist with any other IT queries that may arise.

Click here to see what my favourite book is








 

Emma Parry

Emma Parry
Showroom and Display (Artistic/Drama and Events)
I am responsible for the Showroom and outside display area, this is no mean task .
Its 4 acres of outdoor display and a showroom that actually is , without question , the largest display of decorative ironwork in the UK.
My career history surrounds Merchandising and display, creating exciting and visually inspired retail experiences.
However my role here at Black Country metal works is really drawing on all my experience and imagination.
I’m solely accountable for ensuring, every customer feels the WOW factor on arrival and Feeling they’ve witnessed something unique , after leaving.
My ultimate compliment will be , everyone telling friends and family , about our creation and advising them to visit too.


Jeremy Schrecker

Jeremy Schreker
Sculptor
I’m a full time sculptor , my involvement with BCMW and The British Ironwork centre , is very exciting .

To date we have been working on several public works of ART and we’ve lots of enquiries for bespoke work, all across the UK.

Whilst I’m independent and have my own workshop, I very much like working with BIC on their site , as they do have some very challenging projects.

My strength is Bronze castings , but I also work in Iron and other materials.

Presently I’m working with Clive on several Iron sculptors for the Oswestry urban safari trail.

I will be helping BIC with their further educational courses, in Sculpturing and Casting, we are hoping to settle on part day coarses later on in 2013.

Kim Sulway

Kim Sulway

Showroom












Matthew Coulson

Matt Coulson
Stock and Product Control
My duties include packing and handling your orders. 

Ensuring that I do this in an efficient and timely manner to avoid late deliveries.
Studying: Level 2 Apprenticeship Warehouse and Storage







Matt Oliver

Matt Oliver
Engineering and Machine Shop
My role within the Company , is Workshop and manufacturing based.

I’ve undertaken an extended apprenticeship in Blacksmithing and machine shop work.

My aim is to offer the Workshop here , additional strengths in Lathe work and in general machinist procedures.

I will be assisting in the Blacksmithing courses and lectures days , that we hope to offer later this year.

I have a great interest in all practical aspects of manufacturing. See me in action!


Neil Grieve

Neil Grieve
Warehouse Manager
Hi, my duties include overseeing the day to day running of our warehouse, and the careful picking, packing, checking and handling of all of your orders and requirements, and ultimately ensuring that these are dealt with in an efficient and timely manner. I am also responsible for the setting up of our Trade and Retail stands at Exhibits and Shows, around the country and abroad.

(Neil makes up all the display stands, and house signs - and has a good eye for detail)

Warehouse First Aider

Forklift Logo
Studying: Level 3 NVQ in Management

 

Rachel Wildman

Rachel Wildman
Copy Writer and Social Media (Receptionist)

I help to ensure the quality of our website content, making sure our products are entertainingly and thoroughly described.

I continuously work to update products and the website. 
Qualified: Level 2 NVQ in Business and Administration



Sarah Lanchaster

Sculptuire Park Design & Maintenance

 









Steve Taylor

Warehouse/Goods In

Steve Taylor

 

Duties include the booking in of all goods arriving. Ensuring that the stock is put away in the correct pick areas once production has been completed and that the warehouse floor is kept clean and tidy from stock.

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Carol Yarwood

Showroom Supervisor
















Helen Owen

Hygiene Supervisor
















Kim Sulway

Showroom Assistant
















Davidi Higman

Tourism Advisor
















Jason Sothern

Showroom Assistance
















Rachel Richardson

Showroom Assistant
















Keiran Hannaby Burgoyne

Showroom Assistant
















William Rogers

Blacksmith
















Kenton Owen

Meeter & Greeter
















Jacquelyn Green

Showroom Assistant


















Adrian Coldicott

Adrian Coldicott
Retail Support Team
Hi, I have worked for the company for over 25 years.

I am involved with all special product ranges that are produced and supplied by Black Country Metal Works for bespoke customers. It is my job to ensure the right product, reaches the right customer and on time.
Essentially, I am responsible for unique products, designed and finished specifically for individual clients.

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Alfie Bradley

Sculptor
Whilst I was born in the UK, I’ve lived in France for the last 20 years, when meeting with the British Ironworks my forte was sculpturing from stone , a completely different medium to metal, however I’ve taken to sculpturing in iron and steel , like a duck to water, to date I’ve completed my first commission that now resides in the House of Commons and shared with the reception area at Deffra.
Now I’ve lots of ideas and assignments in hand, from creating a huge Gorilla from used spoons , that will be sited on the banks of the River Thames, its 12ft high and will be in the Guinness book of records once completed.
Following in hot pursuit, is a Bust of an elephant, being destined for an event at Claridges Hotel (London.) for the world charity T.U.S.K , hoping to meet Prince William as he’s the Patron.
Other projects relate to a sculpture of a Modern day serving soldier with a disability, for the military solider Charity, The Pilgrim Trust , all of which are equally testing and interesting to accept.

Adam Coles

Grounds Maintenance & Landscaping

My responsibilities are keeping the grounds and sculpture park in beautiful order.
With over 20 acres of manicured lawns and gardens and being Shropshire’s premier sculpture park, the importance of high presentation is of the utmost priority.











Amie Dean - "French Speaking"

Office Administrator

My directive is administration and to ensure we deal and process all orders and enquiries accurately.

I’ve additional responsibilities in connection with French customers and accounts, with all communication coming directly to my desk.
My ambition is to learn as much from the company as possible. Being in a very high energy atmosphere is exciting and my time flies.

Amie makes a delicious rainbow cake! Seen here is a cake she baked for the office in aid of Hope House




Ashley Edwards

Office Administrator

I’ve responsibilities in office processing, specialising in data base projects. My personal preference is in depth analytics.

I enjoy a mix of customer facing duties as well as more focused detached work.








Kenny Anthonisz

Customer Service

My responsibilities surround customer service, it is my directive to ensure each customer is satisfied. We base every decision on a long term strategy.

My MD is only focused on longetivity, he always advocates taking the most responsible and ethical roots, having 99% of decisions all with me.

Of course holding and managing such a huge range, there are lots of issues, so the days pass extremely quickly.

Health and safety is my second occupation all matters referring health and safety are directed to me.


 

 

Peter Lloyd

Packing Department & Warehouse
Presently, I am the latest member of the team, I am keen to build a career here. I’d love to utilise my qualifications and university degree to involve myself further within this fast moving business.

Watch this space, my career is only just starting.

 

 

 

 

 

William Mervyn Jones

William Mervyn Jones
Managing Paint and Finishing Shop
I look after all the daily production runs and ensuring quality is maintained.
This normally includes inspection, organising remedial works etc
My expertise is very broad and very able to tackle most projects comfortably.







Wayne Sadler

Wayne Saddler
Garrick Works supervisor
I look after the supervision of Garrick works, and all of the day to day tasks and activities.
The entire site is under my sole responsibility, ultimately I ensure the smooth running of it.
This includes maintenance and security.

I have worked for the company for the last 3 years and have previously been a sub-contractor for the last 10 years.

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Tracy Knowles

Tracy Knowles
Website Development and Quality Control
Hi,
I am responsible for checking the quality of our goods and ensuring they are described correctly and thoroughly on the Website.
I work constantly on website text and end user information.






Phil Lane

Phil Lane
Drawing Office
My duties involve preparing technical drawings of new and existing products for customer approval and workshop use.
I have over 40 years experience in Draftsmanship and commercial art.

Unfortunately Phil has sadly passed away, but we feel his work and imput is still very much part of what we do today. We have left this profile active as a mark of respect to him and the time he served with us.






Benjamin Knowles

Ben Knowles
Operations Director
I’m responsible for the operational side of the business, ensuring we’re moving towards our goals and aspirations. I enjoy spending as much time as possible speaking with our customers and providing support, if you would like to speak with me directly, please feel free to do so! My other passions include marketing and design which I’ll do during any free time I might have. 

e-mail: benk@blackcountrymetalworks.co.uk

Click here for Ben



Vanessa Marshall

Vanessa Marshall
Export Manager
Hello. I’m responsible for developing export sales to France and Spain. If you are an export customer and would like any information about our product range please call me on + 44 (0)1691 610952 or by email to sales@blackcountrymetalworks.co.uk

French & Spanish

- Responsable Export

Bonjour. Je suis responsable export pour la France et l’Espagne. Si vous souhaitez plus d’informations sur notre gamme merci de me contacter au +44 (0) 1691 610952 ou par mail a sales@blackcountrymetalworks.co.uk

- Responsable de Exportación

Hola. Soy responsable de exportación a España y Francia. Si necesitan alguna información sobre nuestra gama pueden llamarme al + 44 (0) 1691 610952 o por mail a sales@blackcountrymetalworks.co.uk


Joe Bailey

Joe Bailey
Sculptor & Pattern designer
Joe is probably one of the finest sculptors in the UK and ironically probably won’t be heralded for his unique talent until he’s left this mortal coil.
Joe is responsible for the life like resemblances reflected in most of our work.









Graeme Brookes FCIPD

Berkeley HR
Human Resources
Berkeley-HR is our mentor and overseers for all H R Matters, ensuring we follow the Law and maintain all HR matters to a high standard.

We choose Berkeley - HR, because of their location and Grahame having 20 years’ experience, becoming a chartered fellow of the institute



Clive Knowles

Clive Knowles
Chairman & Founder

Our interests in running this business are of course to ensure our customers are cared for, that they would always wish to return, and that together we gain a mutual benefit in the long-term.

However, we have little or no interest in following the more corporate route of chasing sales or increasing profitability at any cost.

We always prefer to operate within a more conscious based ethos. This means we effectively make decisions based on the good of all involved, our Customer, our community, our nation and all of the staff working here.

It may sound a little reminiscent of the kibbutz concept , but we know, that by taking a very proactive stance on all the elements in running our business , that we can achieve and enrich many goals simultaneously benefiting so many more than just ourselves.

I am also involved in...

- Being a Governor for Woodside Primary School in Oswestry, on Public Relations.
- Trustee and committee member for the Shropshire horticultural society (Shrewsbury flower show).
- Rortarian for Oswestry borderlands club.
- Committee member for Oswestry Borderland Tourism.
- Personal Charity priorities HOPE HOUSE HOSPICE PILGRIM BANDITS CHARITY.

 

e-mail: Managingdirector@blackcountrymetalworks.co.uk

I have, listed below some impartial words of advice, which I would ask all our customers to consider, when shopping on the Internet.

Be Wary Be Wise

When shopping on the internet, always check that the company has -

- Landline telephone numbers not mobile numbers!
- Has a VAT registration number
- Offers full address details
- Offers director or staff details
- Offers a trading history 
- Most Importantly, offers a Secured payment gateway 

Click here to see me in my casual clothes

 

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Eric Schubert

Eric Schubert
Former Chairman and inspirational leader, Eric is the knowledge, the conscience, and the ultimate “metal Guru” !!., here at Black Country Metal Works, and although retired and no longer at the helm every day, we still look to Eric for guidance, help, and resolve. Eric would be the first to admit, he can be very pig headed, when it comes to delivering the best in what we design and produce. We like to think we are continuing to carry his principles forward in creating a product that he is proud to give his valued endorsement to.

Eric has over fifty years experience in everything to do with metalwork, from sheet metal working, panel beating, turning, spinning & fabrication.





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Federation of Small Businesses

Federation of small businesses
We are members of the FSB.

The FSB is non-profit making and non-party political

The Federation of Small Businesses is the UK’s largest campaigning pressure group promoting and protecting the interests of the self-employed and owners of small firms. 


Horticultural Exhibitors Association

Buy with confidence
Horticultural Exhibitors Association
"We Are Members of the Horticultural Exhibitors Association, we exhibit regularly which allows both the trade and public to see first hand the quality of our products and see the latest products to join our range."








Derek Ford

Derek Ford
Matrix staff training & development
We are currently working alongside Matrix Training and Development, a company that aims to assist staff with the tools needed to gain extra qualifications in the workplace.
They offer help and support to members of staff that would like to obtain NVQ’s, and National qualifications relating to their occupations and roles.

The scheme also aims to improve skills , as well as supporting individuals in their own personal improvements and growth.

Matrix Training



Building Trust In Safety

BTS
Gordon Ross is our Health and Safety consultant, ensuring we are up to date on our Health and Safety codes and procedures.

Health and Management System
Fire risk Management
Risk Assessments
COSHH
Incident reporting
Incident Investigation
Training Needs Analysis
Expert Witness
Appointed Competent Advisor
Web Access to Systems