My responsibilities surround customer service, it is my directive to ensure each customer is satisfied. We base every decision on a long term strategy. My MD is only focused on longetivity, he always advocates taking the most responsible and ethical roots, having 99% of decisions all with me. Of course holding and managing such a huge range, there are lots of issues, so the days pass extremely quickly. Health and safety is my second occupation all matters referring health and safety are directed to me.