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Please contact us using the form below or call 0800 6888 386.

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Visit Us

Retail Centre, Cafe & Sculpture Park
From Thursday 5th November the Centre, Cafe & Sculpture Park will be closed to visitors. The Centre will remain closed until 2nd December. Obviously, we are on Facebook and Instagram and love to interact with our community so make sure you follow us to keep up-to-date with what's happening here.

Online Orders & delivery
During this time the website will continue taking orders as normal and we will be dispatching your orders in the usual way. We will work hard during this time to list lots of exciting products and ensure we keep you informed of special offers and discounts via our Facebook and Instagram.

Click and Collect Service
For those who would like to collect their order, we will be holding ‘Click and Collect’ slots each week. These will be on a Monday, Wednesday and Friday between 2pm & 4pm. You will come to the Welcome point and be met by a colleague who will take your order number and bring your package to you. We ask that you wait at least 24 hours before collecting, to allow us time to prepare and package your order.

Please note that we are not encouraging you to travel, and ask that you only ‘Click and Collect’ if you are allowed to do so. Please follow the guidance and restrictions that apply in your area. We really look forward to welcoming you back once we are able to do so, and thank you for your continued support.

Open Hours

Sales Office
Monday to Thursday 9:00am - 5:30pm
Friday 9:00am - 5:00pm
Saturday & Sunday
Showroom Opening Times
Monday to Friday CLOSED
Saturday & Sunday CLOSED

Cafe Opening Times

Monday to Friday  CLOSED
Saturday & Sunday CLOSED

Bank Holidays (Including Good Friday & Easter Monday)      


Easter Sunday


Christmas Opening Times

Thursday 24th December CLOSED
Saturday 2nd January Re-OPEN (9:00am - 5:00pm)
Sunday 3rd January 10:00am - 4:00pm


Please note that for September and March winter opening hours apply.

During times of adverse weather conditions, and throughout public holidays, please do check our Facebook page for live updates and information about opening. Facebook updates are posted throughout the day to ensure you stay informed.

To ensure your visit is as enjoyable and as fulfilling as possible, please ring ahead to make sure any items you are interested in are available in the size and finish that you want. Please make a note of the person’s name that you corresponded with.


Whitehall Estate
SY11 4JH 

We are approximately one hour away from Birmingham, Chester, and Manchester. 

Do I have to pay to enter?

No, all entries are donation only, but you do need to be a member first as we are a member’s site. Membership costs just £2.00 and entitles you to a 12-month membership card, donation-only entry and 10% off goods and refreshments in our showroom and café. Anyone wishing to be a day visitor can obtain a day pass. These cost £1.50 per visit with no privileges or discounts on goods. Membership cards are available from our meet and greet entrance upon arrival. 

Telephone: 01691 610952 (5 lines)


Black Country Metal Works Ltd. Registered in England & Wales, company number 05709874

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